Privacy Policy

This Privacy Policy describes how LightSignal ("we," "us," "our") collects, uses, and protects information when you use our Service.

Information We Collect

We collect information you provide directly (such as name, email address, and business information during account registration) and data generated through your use of the Service, including business performance metrics, transaction summaries, and analytics inputs connected to your point-of-sale or financial accounts via authorized integrations.

How We Use Your Information

Your data is used exclusively to provide and improve the LightSignal Service — including generating business health scores, KPI tracking, demand forecasting, scenario modeling, and opportunity recommendations. We do not use your data for advertising or sell it to third parties.

Data Sharing

We do not sell, rent, or share your personal or business data with third parties for their own purposes. We may engage trusted sub-processors (such as cloud infrastructure and AI model providers) under strict confidentiality and data protection agreements.

Data Retention

We retain your data for as long as your account remains active. Upon account cancellation, you may request deletion of your data and we will process that request within 30 days.

Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews to protect your information.